Privacy Policy
Last Updated: May 11, 2026
GENERAL INFORMATION
Coin Mart Jewelry operates as a business dedicated to the purchase, sale, and commercialization of jewelry, coins, precious metals, diamonds, watches, and related luxury or investment items. The Company may also offer appraisal, repair, brokerage, or any other services permitted under the laws of the State of California.
All services and business operations are subject to availability, identity validation, fraud prevention, regulatory compliance, and internal approval.
1. COLLECTION OF PERSONAL INFORMATION
The Company may collect personal information when a customer makes purchases, sales, information requests, website visits, payments, registrations, or communications with the Company.
The information collected may include full name, physical address, mailing address, email address, phone number, date of birth, billing information, government-issued identification, driver’s license, transaction records, business history, partial financial information, photographs of items, security records, and any other information reasonably necessary to operate the business in compliance with the law.
When a user accesses the Company’s website, certain data may be collected automatically, including IP address, browser type, device used, website activity, approximate location, cookies, analytical tools, and technical data related to the operation of the service.
The Company may also use video surveillance systems within its physical facilities for security purposes, fraud prevention, and the protection of employees, customers, and business assets.
2. USE OF INFORMATION
The information collected may be used to process transactions, verify identity, prevent fraud, comply with legal obligations, improve customer service, respond to inquiries, maintain business records, conduct internal analysis, protect the Company’s rights, and send communications related to promotions or services when the customer has provided consent.
The Company may use personal information to comply with regulatory obligations related to precious metals activities, anti-money laundering compliance, governmental investigations, or requests from competent authorities.
3. DISCLOSURE OF INFORMATION
Coin Mart Jewelry does not sell personal information as defined under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
However, the Company may share information when reasonably necessary with payment processors, technology providers, web hosting services, security companies, legal advisors, accountants, auditors, governmental agencies, regulatory authorities, or entities responsible for preventing fraud or illegal activities.
The Company may disclose information when such disclosure is required by law, court subpoena, governmental order, criminal investigation, or to protect the Company’s legal rights.
4. CALIFORNIA PRIVACY RIGHTS
Residents of the State of California have certain rights under applicable law, including the right to request access to personal information collected, request corrections, request deletion of certain personal data, know the categories of information collected, and limit certain uses of sensitive information.
The Company may require reasonable identity verification before responding to privacy-related requests.
Requests may be submitted to:
- Email: sales@coinmart.com
- Address: 396 E St, Chula Vista, CA 91910
- Phone: (619) 422-1123
The Company will respond within the timeframes established by applicable California laws.
5. DATA RETENTION
Personal information may be retained for as long as necessary to fulfill business, tax, regulatory, contractual, or legal obligations. The Company may also retain records to prevent fraud, resolve disputes, enforce legal agreements, and protect legitimate business interests.
6. SECURITY
The Company implements reasonable administrative, technical, and physical security measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no electronic system or information transmission can guarantee absolute security, and the Company does not guarantee complete protection against external technological risks, cyberattacks, or unlawful acts by third parties.
7. MINORS
Coin Mart Jewelry services are intended exclusively for individuals over twenty-one (21) years of age.
The Company does not intentionally collect personal information from individuals under 21 years of age and reserves the right to cancel or reject any transaction when there is reasonable suspicion of noncompliance with this requirement.
8. COOKIES AND DIGITAL TECHNOLOGIES
The website may use cookies, analytical technologies, and tracking tools to improve user experience, analyze traffic, maintain security functions, and optimize business operations.
Users may modify cookie-related settings through their browser.
9. MODIFICATIONS
The Company may modify this Privacy Policy at any time without prior notice. Modifications will become effective immediately upon publication on the website or through any official Company communication channel.
Continued use of the services constitutes acceptance of such modifications.